ScreensiePrinters
How to Clear a Stuck Print Queue
Cancel print jobs that remain stuck in a Windows printer queue.
Follow the steps in order and stop if the screen or target does not match what is described. Use administrator access only when the task requires it.
Open the queue
Open Settings > Bluetooth & devices > Printers & scanners, select the printer, then select Open print queue.
Cancel the jobs
Open the queue menu and choose Cancel all. Wait a minute for the queue to clear.
Restart the spooler if necessary
Press Windows + R, enter services.msc, open Print Spooler, and select Restart.
Command
services.mscExpected result
The Print Spooler status returns to Running.
Try one small job
Print a single test page. Avoid resending the original document repeatedly while troubleshooting.