Screensie legal

Terms of use

Last updated: July 29, 2026

1. Agreement

These terms govern your use of Screensie remote access software, applications, websites, and related services. By creating an account or using Screensie, you agree to these terms. If you are using Screensie for an organization, you confirm that you are authorized to accept these terms for that organization.

2. The service

Screensie provides tools for connecting to and controlling computers that you own or are authorized to support. You are responsible for installing the software on devices you control, choosing who can connect, and ending access when it is no longer needed. Screensie does not take ownership of, or responsibility for, the computers you access.

3. Accounts and access

Keep your account credentials, PCIDs, passwords, and quick links private. A quick link can provide complete control of a computer and must only be shared with someone you trust. You are responsible for activity performed through your account or credentials and must notify us through your account support channel if you believe access has been compromised.

4. Plans and payments

Free accounts receive the free usage allowance shown on the Screensie pricing page. Paid subscriptions are charged for outbound support computers as described at checkout. Endpoint computers that receive support do not require a paid license. Paid access continues until canceled or the applicable billing period ends. Taxes, payment processing, refunds, and renewal details are shown at checkout or in your account.

5. Acceptable use

You may not use Screensie to access a computer without authorization, bypass a security control, harass or defraud another person, distribute malware, violate a law, or interfere with the service. You may not sell, sublicense, or repackage Screensie without written permission.

6. Security and availability

We use reasonable technical measures to protect sessions and account data, but no network service is completely risk-free. Service availability can be affected by maintenance, network conditions, device configuration, or events outside our control. We may improve, change, or discontinue a feature with reasonable notice when practical.

7. Suspension and termination

You may stop using Screensie at any time. We may suspend or terminate access when required to prevent abuse, protect users, comply with law, or address an unpaid account. When practical, we will provide notice and an opportunity to resolve the issue.

8. Disclaimers and limits

Screensie is provided on an “as available” basis. To the maximum extent permitted by law, Screensie is not liable for indirect, incidental, special, consequential, or lost-profit damages resulting from use of the service. Nothing in these terms limits rights that cannot legally be limited.

9. Changes

We may update these terms as the service changes. The updated version will be posted on this page with a new date. Continued use after an update means you accept the revised terms.

10. Contact

For questions about these terms, use the support contact available from your Screensie account.